Keynote Presentation

By:  Mary Griep - Director of 3M Lean Six Sigma Operations and Corporate Quality.

Building Value for Customers.....with Lean Six Sigma and Entitlement Quality, today's world is changing rapidly. The companies that are able to quickly adapt to the needs of their customers are winning the global battle for growth. Developing and equipping quality leaders with the right skills and process thinking is, and will be, a key factor in delivering sustainable business results.