Minnesota Section 1203 American Society for Quality September 2010 Program
Future of Quality Panel Discussion
When/Where
- When
- Tuesday, September 14, 2010
- 5:00 PM to 8:55 PM
- Where
- Ramada Plaza Minneapolis
- 1330 Industrial Boulevard
- Minneapolis, MN 55413
Registration
Registration Deadline: Friday, September 10, 2010 at 12:00 Noon
There are 2 options to register for this event.
- Option #1: Register and pay online ».
- Option #2: Call the section office at 651-779-9820 and leave a voicemail following the instructions. Please make sure that your member number is provided so you get charged member rates. Non-members are welcome!
**IMPORTANT** Note: Please register before deadline to avoid a late fee and guarantee a meal. Only personal checks or cash will be accepted at the time of registration.
Cost
- $25 Members/ $35 Non-Members
- Late Registration/Walk-Ins: Add $5
- No Meal Option $0 - You may join us at no cost using the ‘no meal option’. (You are welcome to bring your own dinner).
Agenda
| Time | Event |
|---|---|
| 5:00 P.M. | Registration/Networking |
| 5:45 P.M. | Welcome & Announcements |
| 6:00 P.M. | Dinner |
| 6:55 P.M. | Future of Quality Presentation |
| 8:55 P.M. | Closing Note and Speaker Gifts |
Presentation: Future of Quality Panel Discussion
In February 2010, we were pleased to have Paul E. Borawski, ASQ Executive Director and Chief Strategic Officer, join us for a discussion of the Future of Quality. Paul presented information from ASQ’s Futures Study and engaged us in a rich dialogue to better understand the key forces at play and how they will shape the future of quality. We kick off the program year bringing the conversation about the future into the present. In a panel discussion with quality leaders, we will be discussing how the key forces outlined in ASQ’s study – globalization, social responsibility, new dimensions for quality, aging population, healthcare, environment, and technology – are influencing what they are doing today to prepare for the future.
The panel discussion will be moderated by Brian Lassiter, President, Minnesota Council for Quality. Panelists include Luann Pendy, VP, Global Quality, Medtronic; Michael Fogarty, VP, Quality and Continuous Improvement, OptumHealth; Gary Floss, Director, Quality, Marvin Windows and Doors; and Bob Mitchell, Deployment Manager, 3M Corporate Quality & Lean Six Sigma Operations.
Some of the questions we will be posing to our panelists include:
- How are you applying the lessons of yesterday as you lead your organization through the accelerating change of tomorrow?
- How is globalization helping and/or hampering product and service quality?
- How do you keep focus on the local organization while maintain awareness of global factors relevant to your business?
- How do you keep customer focus and quality products in perspective with increasing pressure of a global environment, including unbalanced regulatory, social and political environments?
- What incentives and disincentives will keep the aging population continuing in the workforce in the future?
- How are healthcare trends impacting quality?
- How do we balance the need for structure and standards with innovation?
- How is the increasing sophistication of customers driving new dimensions of quality? How are you responding to these new dimensions of quality?
- What technology are you planning to support quality initiatives? How?
- How does technology impact quality initiatives?
- What recommendations do you have for quality professionals to meet the coming challenges?
If you have additional questions you’d like the panelists to address, please feel free to submit them in advance to Karen Maskell at kmaskell@gmail.com.
About our Speakers
Brian Lassiter was elected president of the Minnesota Council for Quality in the summer of 2001. Brian has served 13 years on the Board of Examiners for the Malcolm Baldrige National Quality Award (1998-2009), three as a Senior Examiner and the last seven as an Alumni Examiner. He also served in the mid-90s as a Senior Evaluator for the Minnesota Quality Award (1996-97), served as a Judge for the Veteran's Administration Baldrige-based Carey Award (2004-06), and has served from 1995-2003 and 2004- on the Board of Directors for Goodwill/Easter Seals of Minnesota. Brian is Vice Chair of the Board of Directors of the Alliance for Performance Excellence, the national consortium of all state/local quality awards.
LuAnn Pendy joined Medtronic in November 2008 as Vice President Corporate Quality. When she joined the organization, she was charged with helping to bring the company’s six separate business units, employing more than 38,000 workers worldwide, into a more cohesive whole. Previously LuAnn had served as Corporate Vice President, Quality and Regulatory Affairs at Hospira, Inc. Prior to this, LuAnn spent 17 years at Abbott Laboratories.
Michael J. Fogarty is Vice President of OptumHealth Quality and Continuous Improvement. He leads a team of dedicated process improvement professionals consisting of Six Sigma-trained quality leaders, master black belts and black belts who work collectively on OptumHealth-level strategic projects and also directly with each of OptumHealth's core business units. Prior to joining OptumHealth in July 2009, Michael was chief of staff, strategy and operations for United Healthcare’s Clinical Advancement organization, where he led quality and operations teams that saved UnitedHealthcare $25 million to $30 million per year for two consecutive years. Prior to this, Fogarty was with General Electric for nearly 20 years leading operations, operational integrations, engineering and quality teams.
Bob Mitchell started his career at 3M 29 years ago as a Quality Assurance Engineer with a Chemistry degree from the University of Minnesota – Morris. His day job is Senior Manager for 3M Corporate Quality & Lean Six Sigma Operations where he is responsible for global quality and international Lean Six Sigma deployment. In his spare time Bob is an active volunteer with ASQ. He became a member of ASQ in 1985 and has been an active volunteer since 1987. He is a past Chair of the ASQ Statistics Division and was elected to “Fellow” in 2003; Bob is currently the Senior Director for MN-ASQ as well as Chair of the ASQ Hunter Award Committee. He is a member of the Minnesota Council for Quality and serves on the planning committee for the Process Improvement Network (PIN). Bob is a 2009-2010 Baldridge Evaluator and is an ASQ Certified Quality Engineer and Certified Manager of Quality/ Organizational Excellence.
Gary Floss currently serves as the Director of Quality Assurance and Continual Improvement for Marvin Windows and Doors where he is responsible for leading the quality and process improvement initiatives for this 5000 employee business. Gary partners with the Marvin site managers for Quality Assurance and Continuous Improvement in integrating and standardizing best practices in the Marvin operations. He previously served as the Managing Director of BlueFire Partners, a consulting firm and as Vice-President, Quality for two Fortune 500 companies - - Medtronic, Inc. and Ceridian, Inc. (formerly Control Data Corporation). Gary is a member of the adjunct faculty for the University of St. Thomas where he teaches Strategic Quality Management at the graduate school level. Gary is a former member of the ASQ Board and a former member of the Visiting Committee for Advanced Technology for the National Institute of Standards & Technology. Additionally, Gary has served on the Baldrige Board of Examiners for 20 years in roles of senior examiner, Chair of the Judges Panel, and alumni examiner. He previously served on the Minnesota Council for Quality Board and is serving a 3rd term as a judge in the Minnesota State Quality Award process. Gary holds a Bachelor of Science in Electrical Engineering from the University of Kansas.
Meeting Location Map and Directions
- Ramada Plaza Minneapolis
- 1330 Industrial Boulevard
- Minneapolis, MN 55413
- From the North:
- Take I-35W southbound to just south of the junction of I-35W and Hwy. 36. Exit I-35W at Exit 22, Industrial Blvd. off ramp. At the bottom of the off ramp, turn left or southbound Industrial Blvd. to pass under I-35W. Once past the I-35W underpass, the Ramada Plaza is the first business on your right.
- From the East or West:
- Travel toward Minneapolis, such as on I-94 or Hwy. 36, then enter onto I-35W.
- From the South:
- Take I-35W northbound to just north of the Univ. of Minnesota – Minneapolis campus. Exit I-35W at Exit 22, Industrial Blvd. off ramp. At the bottom of the off-ramp, turn right or southbound on Industrial Blvd. The Ramada Plaza is the first business on your right.